Returns and Exchanges

We strive to ensure that your custom items purchased from SSME are as ordered. As these our items are embroidered specially for your little ones, we are unable to accept any returns and/or exchanges. Accordingly, all sales are final. 

However, should you receive the incorrect item or an item which you believe to be defective or damaged, please reach out to us immediately at simonsaysmonogrameverything@gmail.com. All such inquiries/claims must be made within 10 days of receipt of the item.